It’s quick, it’s easy, and we’re on campus. 

Phone: (250) 740-6125

Office Hours

The office is open Monday to Friday, 7:30am to 2:30pm.

We are here to serve the VIU Community. We offer a range of services from meetings to large events. Don't hesitate to contact us and one of our dedicated team will be happy to assist you.

Minimum orders for delivery and service are required as specified below

• Monday to Friday 7am to 7pm $50 minimum order
• Monday to Friday 7pm to 10pm $100 minimum order
• Saturday and Sunday $1500 minimum order
• Statutory Holidays $2000 minimum order.

Orders not reaching minimums will be charged the difference, and may incur additional staff charges.

Order Deadlines

• Menu selection must be finalized 72 business hours prior to the day of the event start time. (Saturday and Sunday are not considered business hours.)
• Confirmation of numbers must be finalized 48 business hours prior to the day of the event start time.
• If changes are made after this deadline, guests will incur a flat fee charge of $25
• Campus Catering will make an effort to accommodate requests for orders less than 72 hours notice, this will depend on business levels.

Cancellations

• Cancellations must be made 48 business hours prior to the day of the event.
• Cancellations made less than 48 business hours prior to the event will be charged 100% of original quoted price.

Delivery Times

• The Catering team will set up 15 minutes prior to event start time.
• Campus Catering requests that our VIU customers have their tables setup and ready to accept the delivery onsite 30 minutes prior to the scheduled start time.

Allergies and Dietary Restrictions

• Campus Catering will make all efforts in accommodating your needs. Alternative meals provided, may be subject to additional fees.
• We cannot guarantee our facility to be free of any allergens as the kitchen is also a learning environment for the Culinary Institute of Vancouver Island.

Equipment

• Campus Catering provide all utensils, cutlery and dishes required for events.
• Linens are available upon request at an additional charge.
• Renters are responsible for theft, loss or damage to the catering equipment on loan.
• Lost or misplaced items may result in additional charges.
• Supply rentals (dishes etc.) may be required for larger functions and charges will apply as necessary.

Catering Liquor License

• VIU has two permanent Liquor License on campus, Building 300 (Royal Arbutus Room and Cafeteria) and Building 310 (Theatre Lobby). If you have a liquor license request outside of these areas Campus Catering does have a catering endorsement (portable) license, ten business day lead time is required for this sesrvice.
• Campus Catering is required to staff and conduct responsible Beverage Service for all liquor license events.     
• A bartender fee of $105 for 3 hours of service. Hourly rate of $35 per hour after 3 hours.
• Bartender charges will be waived in the event bar sales exceed $250 per bartender before taxes.

Service Charge and Gratuities

• It is our policy not to apply a gratuity or service charge to any of our catering services. Word of mouth advertising is appreciated when considering the desire to leave a gratuity